Responsible Gaming

Responsible Gaming — Have fun, stay within your limits

365 288At -, gaming is about more than winning — it's about mental enjoyment and safe entertainment. Play responsibly and keep your family happy.

For Ages 18 and Above Only
24/7
Support & Advice
5 Minutes
Setting a limit takes
100%
Free Support
Instant
Self-Exclusion
Set Your Own Spend Limit

Set your own daily, weekly, or monthly spending limit. Once the limit is reached, 365 288 It will automatically stop you.

Time-Out & Breaks

Been playing for too long in a row? Take a cool-off period of 24 hours to 30 days. Rest up and clear your head.

Self-Exclusion Feature

Feel like gaming is getting out of control? Block your account instantly — from 1 month up to permanently.

Loss Limit Setting

Set an automatic break that kicks in once you've lost a set amount. 365 288Use the Loss Limit feature at - to avoid excessive losses.

Gaming History Tracker

View your gaming history, total spending, and time played all in one place. See exactly where you stand.

24/7 Professional Support

Speak to our Responsible Gaming team in Bengali, any time. No judgment — just support.

365 288 We believe gaming should be a source of fun, not stress. This page brings together all the responsible gaming tools and guidance you need, in one place.

What is Responsible Gaming?

Responsible Gaming means playing for your own enjoyment, while ensuring it never comes at the cost of your wellbeing or your family's. 365 288At -, we see every player as a mindful individual — and we help them stay that way.

Gaming is entertainment — just like going to the cinema or eating out. But any form of entertainment becomes harmful when it gets out of control. 365 288At -, we make sure your gaming always stays controlled and enjoyable.

Remember — there are no guaranteed wins in gaming. Never bet more than you can afford to lose. Think of gaming as an entertainment budget, just like what you'd set aside each month for movies or dining out.

Recognize the Warning Signs

Gaming addiction often creeps up gradually — it's not always obvious at first. Reflect on the questions below. If you're answering 'yes' to most of them, it may be time to take a break.

Check Yourself

Are you placing larger bets to try to win back what you've lost?
Have you been spending less time with family or friends because of gaming?
Are you spending money on gaming at the expense of essential living costs?
Do you feel restless or irritable when you're not gaming?
Are you hiding how much you're playing or losing from the people you care about?
Are you skipping sleep or meals to keep gaming?
Do you want to stop gaming but find you can't?

If you answered 'Yes' to more than 3 of the above questions, please contact our support team right away or activate Self-Exclusion. There's no shame in it — reaching out for help is the brave thing to do.

365 288 Responsible Gaming Tools

365 288At -, we've built a range of tools to help you stay informed and in control. They're completely free to use and can be activated at any time.

Deposit Limit

Set daily, weekly, or monthly deposit limits.

Loss Limit

A break will be triggered automatically once you've lost a set amount.

Session Time Limit

Decide in advance how long you'll play each day.

Cool-Off Period

Take a break for 24 hours to 30 days. Clear your head.

Self-Exclusion

Permanently close your account for 6 months or more.

Gaming Report

View detailed reports on your monthly spending, time, and win/loss history.

Decreasing your limit takes effect immediately. To increase it, you'll need to wait 24 hours — this is intentional, giving you time to reconsider your decision.

How to Set Limits

In just a few steps 365 288Activate your Responsible Gaming settings on -.

Step 1
Log In

Your 365 288 Log in to your account.

Step 2
Go to Profile

Click the icon in the top right corner to go to your profile settings.

Step 3
RG Settings

Click on the 'Responsible Gaming' option.

Step 4
Set Limit

Choose your preferred limit and save it.

If you run into any issues, reach out via our live chat support — help is available in Bengali.

10 Golden Rules for Responsible Gamers

  • Set a budget before you start playing and stick to it.
  • Never gamble with borrowed or loaned money.
  • Stay calm after a loss — don't rush to place more bets.
  • Gaming is entertainment — don't think of it as a way to earn money.
  • Keep your daily gaming time fixed.
  • Never play under the influence of alcohol or any other substance.
  • Take regular breaks — at least 10 minutes every hour.
  • Prioritize spending quality time with family and friends.
  • If you're feeling down or stressed, go for a walk instead of gaming.
  • Don't hesitate to ask for help when you need it.

Winning every time isn't possible — and that's completely normal and expected. Think of losses as the cost of entertainment, not a personal failure.

Gaming Awareness Level

365 288At -, we believe awareness is the first step toward protection. See below what qualities define a responsible gamer.

Budget ControlHealthy
Time ManagementHealthy
Emotional ControlHealthy
Family & Social BalanceHealthy

These criteria are developed with guidance from responsible gaming experts. Take a moment to evaluate yourself.

Frequently Asked Questions

No, your balance remains completely safe. Self-exclusion simply means you won't be able to log in or play on the platform during that period. Once the exclusion period ends, everything returns to normal.

Decreasing your limit takes effect immediately. However, increasing it requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions.

Absolutely, you can help. Contact our support team and explain the situation — we'll guide you professionally. However, the account must belong to the person in question, and their consent is required.

During a cool-off period, you won't be able to play, so any bonuses during that time won't be accessible. But remember — your wellbeing is worth far more than any bonus.

365 288The - support team can provide initial assistance and guidance. Your privacy will be fully protected. We also encourage you to speak openly with a trusted family member.

Start Responsibly!

365 288Join - and set up your Responsible Gaming settings right from the start. It's the best place for safe, enjoyable entertainment.

Have fun, stay safe

365 288 Always by your side — not just when you're winning, but when you need a break too. A little awareness can go a long way in protecting your family's well-being.

বাংলা